Staff Smart LLC
Frequently Asked Questions
Get Informed
Staff Smart’s team has compiled some of the most common questions asked and included answers to help you make your decision. If there’s something we haven’t touched on, please just ask.
Why a non-medical concierge?
I own a skilled nursing agency for a while now and through communicating with the family and patients, I realized the quality of life for the clients I have is not just the skilled nursing part. The elderly and people with developmental disabilities want to have a well-rounded social life. That is what brought me to start a non-medical concierge service. To help them do what they love and not be held back by whatever ailments or disabilities they are dealing with.
How do you differ from other agencies?
What sets us apart from traditional non-medical homecare service is our non-medical concierge services. We provide these services not only to the elderly, but also to individuals with developmental disabilities, teens, and pre-teen children. Traveling Companion, Lifestyle Buddy, Live-In-Services, and home helper services are just a few of the concierge services we offer.
What's the process to becoming a client?
The process of becoming a Staff Smart client is fast and easy. After submitting a contact form, new customers should expect to receive feedback via email or phone call within 24-48 hours. In this, we would provide new customers with the scope of services. Afterwards, an Intake Coordinator will have an in-person visit with the client at their home to discuss their plan of care.